FAQ

General
Apply
Project Info
Redeem
Renew
Performance
Affiliate Program
Wagyu VIP
Other
General
  • ​​What does Steaker do?

    Steaker is a digital asset management platform. We integrate dozens of cryptocurrency financial services on blockchain and develop our quantitative arbitrage strategies, helping users configure their personal digital assets to obtain higher profits compared to traditional financial projects.
  • I want to learn more about Steaker's services and strategies.

    You can read articles at Steaker Learn, where we will regularly share knowledge related to the cryptocurrency market and the blockchain industry.
  • ​​Do I need to have financial or blockchain know-how?

    No, complicated blockchain and financial knowledge criteria are not necessary. Steaker will provide you with suitable projects. You will be able to experience its benefits and elevate your digital asset value.
  • ​​Why does Steaker have a higher estimated APR than traditional financial services?

    The cryptocurrency market is an emerging market that has risen significantly in recent years. It is rapidly changing and full of profitable opportunities. Moreover, as trading on the blockchain is executed on an uninterrupted 24/7 basis, there are neither circuit breakers nor closing sessions. Therefore, compare with traditional financial market, the cryptocurrency market offers better profit generation prospects. With professional blockchain technological capabilities and extensive trading experience in the cryptocurrency market, one can cash in on the market inefficiency to magnify profitability. With over five years of experience practicing in the blockchain industry, Steaker has established formidable technical barriers, which is the main reason why rate of return of Steaker projects are generally higher than those in the traditional financial market.
  • What is USDⓢ (USD Stablecoin)?

    USDⓢ (USD Stablecoin) is a type of cryptocurrency that pegged to the U.S. dollar. It is also the pricing unit for the commodities on our website.
  • What can I do if I don’t have any cryptocurrency?

    For USDⓢ exchange, you can buy cryptocurrencies at major exchanges or currency dealers, such as SKR Capital, ZOMFAST, MaiCoin or other currency platforms. For more information, please check Get Started.
  • When did Steaker's service begin?

    It started in September of 2019.
  • A cryptocurrency wallet is similar to an account that stores and manages personal cryptocurrencies. Its main function is to manage the private key and provide tools for blockchain interactions. It includes a public address generated on the basis of public and private keys, which signifies a specific “Location” or “Identity” on blockchain. The address can be used to receive cryptocurrencies.
  • Where can I see the wallet address?

    When you have a wallet, click on “Deposit/Receive” (different terms are used for different wallets) and select the currency you will receive. Then you can see the receiving address of your wallet.
Apply
  • How do I apply a project on Steaker?

    First, you sign up an account and prepare cryptocurrencies applicable at Steaker. Next, click Apply and then select the project to apply. After deciding the investment amount and conducting the initial deposit, you are all set. For more information, please check Get Started.
  • Does Steaker only accept cryptocurrency? What type of cryptocurrencies does Steaker accept?

    As Steaker is a digital asset management platform, only cryptocurrencies are accepted. We do not accept any fiat currencies. Supported currencies include: DAI, USDT, and USDC, types of ERC20.
  • How do I get cryptocurrency? Does Steaker have a "fiat to cryptocurrency" exchange service?

    We do not provide currency exchange services. You can ask following crpyto exchanges and OTC dealers for more information: SKR Capital, ZOMFAST, and MaiCoin.
  • How does Steaker charge?

    Projects with fixed interest rates (such as USDⓢ Demand Deposit Project and USDⓢ Certificate Deposit Project) do not charge the incentive fee, the redemption fee or front-end load. As projects with non-fixed interest rates and projects that are non-scheduled, part of the agreed-upon deduction percentage will be taken as incentive fees, according to earnings generated by the project. Deducted percentages will differ according to different projects and contract periods. Please see "Online Purchase Project Terms of Agreement" at Apply for more details.
  • How long do deposits take to invest?

    Deposits into investing portfolio generally complete in 5 business days (weekend excluded). However, limited-edition projects (such as USDⓢ High Rate Project and USDT DeFi Special Project) will be started uniformly according to announcement time.
  • Does paying initial deposits in a different currency incur a processing fee? What is the exchange rate?

    No processing fees are charged for currencies Steaker supports in initial deposits. The exchange rate for USD stablecoins is 1:1 pegged to the US dollar.
  • Can I deposit in installments?

    You can deposit the total amount based on your application in installments before the deposit deadline.
  • Is there a front-end load when applying for a Steaker project?

    During this current promotional period, we do not charge any front-end load.
Project Info
  • What investment projects does Steaker offer?

    We have released USDⓢ Flexible Project, USDⓢ Fixed Rate Project, USDⓢ Variable-Rate Project, USDⓢ High Rate Project and other non-scheduled projects. You can find more information at Our Project.
  • When can I apply for USDⓢ High Rate Project? Are there application qualifications and conditions?

    USDⓢ High Rate Project is launched at non-scheduled intervals. Steaker will announce the application period, project starting date and total cap amount accordingly. Application eligibility is accorded to users who have reached Wagyu A2 level.
  • What are the risks of investing cryptocurrency?

    You must understand that crypto investment carries inherent risks. If you have concerns, please read the "Online Purchase Project Terms of Agreement" at Apply before applying any Steaker project. Our fixed-interest projects (such as USDⓢ Flexible Project and USDⓢ Fixed-Rate Project) contains less risk of volatility in the market. The variable-interest projects (such as USDⓢ Variable-Rate Project and USDⓢ High Rate Project) carry higher risk and yet delivering higher APR.
  • Do all projects have minimum investment requirements?

    Yes, all projects have minimum investment requirements. For detailed information, please check Project Performance.
  • Is there a stop-loss mechanism?

    Only non-fixed interest rate projects have a stop-loss mechanism. USDⓢ Variable-Rate Project is -1%, USDⓢ High Rate Project is -15% and other non-scheduled projects have detailed information in "Online Purchase Project Terms of Agreement" at Apply.
  • There are four types of USDⓢ Variable-Rate Projects: 3 months / 6 months / 1 year / 3 years. Aside from different lengths of the contract periods, what other differences are there among these three types?

    Different commission rates are charged. The longer term the project is, the lower commission rate Steaker charges. In addition, different penalty rates are charged for different types of projects. For detailed information, please check "Online Purchase Project Terms of Agreement" at Apply.
Redeem
  • How often are interests calculated? Where can I see this information?

    Interests are generated once an hour. After login, you can view interests of each application under Performance.
  • How do I redeem?

    Note: Profile Information is required first. After clicking the “Redeem” button under the Performance section, the system will proceed with redemption settlement. The redemption will be processed only after the user confirms that the information is correct and the email verification of the redemption operation has been completed.
  • How soon can I receive the settlement amount after redemption?

    Within 5 business days (weekends excluded).
  • After the time of the contract has concluded, will interests continue to increase?

    After the expiry of the contract period, projects will no longer generate interests, except for USDⓢ Flexible Project.
  • Can I redeem my assets before the contract expires?

    Yes, you can apply for redemption at any time. Once confirmed, your assets will be remitted to your wallet address within 5 business days (weekends excluded). However, please note that termination of your contract before its expiry will incur a specific penalty, which will be calculated according to the policies of different projects or contract periods. For detailed information, please check "Online Purchase Project Terms of Agreement" at Apply.
  • Can redemption be done in intervals?

    Redemption cannot be done in intervals. Only one redemption is allowed for the settlement of a single application.
  • Why can’t I redeem?

    For security reasons, you must verify your Profile Information prior to redemption.
  • May I change my withdrawal address?

    You may, if needed. Please use your “registered email address” to send the following information to hello@steaker.com: 1. Application Number. 2. Original withdrawal address. 3. New withdrawal address. Once the information has been received, we will review and process it. 

  • How is the redemption fee calculated?

    The redemption fee is calculated based on the tenure of the project. Various discounts are offered depending on the deposit amount. For more details, please refer to redemption rates.
  • What is the minimum amount of a single application for a discount on the redemption fee?

    Various discounts are offered depending on the deposit amount. You may enjoy 20% off the redemption fee for applications over 30,000 USDⓢ, 40% off for applications over 50,000 USDⓢ, and free of charge for 100,000 USDⓢ.
  • Does the redemption fee apply to all projects?

    The redemption fee applies to all projects except USDⓢ Flexible Project and USDⓢ Fixed-Rate Project.
  • Does the renewal of a project incur a redemption fee? Does the redemption fee apply to the new project?

    The redemption fee applies only when redemptions take place. Therefore, no redemption fee will be charged for the original project. For the new project, the redemption fee applies only when redemptions take place at the time of maturity.
  • If redemptions take place prior to maturity, do discounts still apply?

    Discounts apply only when redemptions take place at the time of maturity. Therefore, if redemptions take place prior to maturity, discounts will not apply.
Renew
  • Why can’t I renew my project? Or what if there is no suitable renewal option for me?

    You may only renew your application 10 days before the time of maturity. As each project has different requirements for deposit thresholds and qualifications, projects whose requirements are not met will not be displayed.
  • When will investment start after renewal?

    Investment will start within 5 business days (weekends excluded) after the maturity of the original project.
  • What discounts are offered for renewal?

    An APR increase or incentive fee will be rewarded at maturity for some project renewals. Renewable projects and discount offers will be displayed after you click “Renew”.
  • How do I check the status of project renewal?

    A new application will be generated when renewal takes place. You may check the latest status at Records .
  • Why does redemption start taking place for the original project after renewal?

    Before project renewal, redemption settlement will start taking place for the original project. After the settlement, a new project application may begin and renewal will take effect.
  • Can I increase the deposit amount for renewal?

    You may only renew with the settlement amount of the original project generated at its maturity. The deposit amount cannot be increased.
Performance
  • What is the Current APR? Has the incentive fee already been deducted?

    The Current APR (Annual Percentage Rate) is calculated using the amount of interests updated every hour, and the incentive fee has been deducted.
  • What is the Original APR?

    The Original APR (Annual Percentage Rate) is calculated using the amount of interests updated every hour. The value has not had the incentive fee deducted from it.
  • What is the NAV?

    The NAV (Net Asset Value) is actual interests plus invested capital, which is calculated using the amount of interests updated every hour, and the incentive fee has been deducted.
  • What is Estimated Interests?

    The Estimated Interests are the dynamic estimated interests per second, and the incentive fee has been deducted.
  • What is Estimated Rewards?

    The Estimated Rewards are a predicted value calculated by the system on an hourly basis, which are the rewards issued by Steaker for the user to participate in certain activities (such as: Wagyu VIP Program, Affiliate Program, Promotion code, and others). Users can enjoy certain offers issued on redemption at the end of the contract period. If users redeem before the end of the contract period, then these discounts cannot be obtained.
Affiliate Program
  • How to join Affiliate Program?

    Sign up an account, use the “Refer Friends” function, get a Referral Code or Referral Link, and share it with your friends. After they apply to specific projects, you will receive a Referral Bonus.
  • How is Referral Bonus settled?

    A referral will be considered successful if 30 days after a referee’s application for certain projects, there has been no redemption. The Referral Bonus will be paid to the referrer on the 10th day of the following month. For more information, please check "Terms of Steaker Affiliate Program" at Affiliate Program.
  • If referral succeeded, will I get a Referral Bonus for any project?

    Only specific projects (such as USDⓢ Flexible Project and USDⓢ Fixed-Rate Project) can receive a Referral Bonus. For more information, please check "Terms of Steaker Affiliate Program" at Affiliate Program.
  • Is there any restriction on a bonus withdrawal?

    The daily maximum withdrawal amount is 2,000 USDT, and the minimum is 10 USDT.
  • How long will it take to receive the Referral Bonus after submitting a request for a bonus withdrawal?

    After approximately 5 business days (weekends excluded), the Referral Bonus will be transferred to your specified address.
  • If a friend forgets to fill in the Referral Code, can it be added in later?

    No, your friends would have to create a new account and write in the Referral Code during signing up or sign up through the Referral Link you provide to qualify.
  • How can the Referee see the rewards they will get through the Affiliate Program?

    Estimated Rewards in Performance (must reach the end of the contract before they can be claimed) cannot be combined with other offers. If this project is eligible for multiple offers at the same time, the system will automatically use the best offer.
Wagyu VIP
  • What are the benefits of being a Wagyu member? How do I join Wagyu membership?

    If the NAV of an account reaches a certain threshold, it will be promoted to Wagyu level. According to Wagyu membership, you can have many benefits. For more details, please check Wagyu VIP Program.
  • Why can a Wagyu member level upgrade and downgrade?

    Steaker updates Wagyu members' level once per day. Suppose there is any adjustment to the NAV, our system will modify Wagyu members' level accordingly on the following day.
  • How can I see the rewards which I receive through the Wagyu VIP Program?

    Estimated Rewards in Performance (must reach the end of the contract before they can be claimed) cannot be combined with other offers. If this project is eligible for multiple offers at the same time, the system will automatically use the best offer.
Other
  • Why was my Profile Information not approved?

    If your uploaded identification document does not match your Profile Information, such as using the different name from the identification, then it will not pass the verification.
  • What do I do if there is a problem with my Profile Information verification?

    Please check the system error message and upload your photo again. If you provided incorrect Profile Information, please contact: hello@steaker.com.
  • What do you mean by uploading a photo/image for Profile Information verification?

    Taiwan identity cardholders, please upload your ID card; non-Taiwan ID cardholders, please upload your passport.
  • How does a Promotion Code work?

    When applying for a project, there will be a column where you can enter the Promotion Code at Apply.
  • How can I see the rewards after using the Promotion Code?

    Estimated Rewards in Performance (must reach the end of the contract before they can be claimed) cannot be combined with other offers. If this project is eligible for multiple offers at the same time, the system will automatically use the best offer.
General
  • ​​What does Steaker do?

    Steaker is a digital asset management platform. We integrate dozens of cryptocurrency financial services on blockchain and develop our quantitative arbitrage strategies, helping users configure their personal digital assets to obtain higher profits compared to traditional financial projects.
  • I want to learn more about Steaker's services and strategies.

    You can read articles at Steaker Learn, where we will regularly share knowledge related to the cryptocurrency market and the blockchain industry.
  • ​​Do I need to have financial or blockchain know-how?

    No, complicated blockchain and financial knowledge criteria are not necessary. Steaker will provide you with suitable projects. You will be able to experience its benefits and elevate your digital asset value.
  • ​​Why does Steaker have a higher estimated APR than traditional financial services?

    The cryptocurrency market is an emerging market that has risen significantly in recent years. It is rapidly changing and full of profitable opportunities. Moreover, as trading on the blockchain is executed on an uninterrupted 24/7 basis, there are neither circuit breakers nor closing sessions. Therefore, compare with traditional financial market, the cryptocurrency market offers better profit generation prospects. With professional blockchain technological capabilities and extensive trading experience in the cryptocurrency market, one can cash in on the market inefficiency to magnify profitability. With over five years of experience practicing in the blockchain industry, Steaker has established formidable technical barriers, which is the main reason why rate of return of Steaker projects are generally higher than those in the traditional financial market.
  • What is USDⓢ (USD Stablecoin)?

    USDⓢ (USD Stablecoin) is a type of cryptocurrency that pegged to the U.S. dollar. It is also the pricing unit for the commodities on our website.
  • What can I do if I don’t have any cryptocurrency?

    For USDⓢ exchange, you can buy cryptocurrencies at major exchanges or currency dealers, such as SKR Capital, ZOMFAST, MaiCoin or other currency platforms. For more information, please check Get Started.
  • When did Steaker's service begin?

    It started in September of 2019.
  • A cryptocurrency wallet is similar to an account that stores and manages personal cryptocurrencies. Its main function is to manage the private key and provide tools for blockchain interactions. It includes a public address generated on the basis of public and private keys, which signifies a specific “Location” or “Identity” on blockchain. The address can be used to receive cryptocurrencies.
  • Where can I see the wallet address?

    When you have a wallet, click on “Deposit/Receive” (different terms are used for different wallets) and select the currency you will receive. Then you can see the receiving address of your wallet.